Those of us who work for Line Access do so because we very explicitly want to build a company that is different from the status quo. Our guide in building this different -- and better -- kind of company is based on our Core Values and Beliefs. This is really a statement of how we will treat our customers and one another as we build this organization together.

1. We respect the individual, and believe that individuals who are treated with respect and given responsibility respond by giving their best.
2. We require complete honesty and integrity in all our professional dealings.
3. We make commitments with care, and then live up to them. In all things, we do what we say we are going to do.
4. Work is an important part of life, and it should be fun. Being a good professional requires creativity more often than being stuffy.
5. We use company resources wisely to ensure that the values and goals of our organization are being met by their consumption.
6. We insist on giving our best effort in every endeavor. Furthermore, we see a notable difference between "good mistakes" (best effort, less than desirable result) and "bad mistakes" (sloppiness or lack of effort).
7. Clarity in understanding our mission, our goals, and what we expect from each other is critical to our success.
8. We are believers in the Golden Rule ...The customer is our first priority. In all our dealings we will strive to be friendly and courteous, as well as fair and compassionate.
9. We feel a sense of urgency on any matters related to our customers. We own problems and we are always responsive